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It’s 5:30 a.m., Sunday morning, somewhere in the distance I hear the sound of the alarm clock. Is that mine? Yes! Phew, is it time again?! I turn off the alarm on my phone and get out of bed right away. The whole house is still in deep rest, but hup! Clothes on, make-up on, […]
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You may have read something about it before: at Dokterswacht we have been working on the issue “How can we organize acute (GP) care in the ANW in a smarter way” for a long time? You may have also heard of the term ‘Multidisciplinary Care’: since the summer of 2023, a home care worker has […]
Patients are satisfied with the GP emergency stations in Heerenveen, Leeuwarden and Sneek. This is evident from a study into their experiences. The posts receive a score between 7.7 and 8.5. Especially the friendliness of the employees, the opportunity to speak Frisian and the good care are appreciated. However, there is still room for improvement, […]
“Last night I spoke to 26 patients in four hours. Then your head will start spinning at some point,” says Irene, assistant director and triage nurse by telephone at the TriageCenter (TC) at Dokterswacht Friesland. Those phone calls vary from an examination to a brain hemorrhage and a simple cold. She gives us an insight […]
Marije has been working as a triage nurse at the TriageCenter of Dokterswacht Friesland for many years. The place where all the phone calls come in from all residents of Friesland who urgently need a GP in the evening, night, weekend or on a holiday. “It often happens that people insist on being seen by […]
The work of a telephone triage nurse is particularly challenging: without actually seeing the patient, estimating how high the emergency room is and what care is appropriate. A profession that is invisible to many, until you have to deal with it as a patient in an emergency situation. It may just be that you get […]
