{"id":54565,"date":"2025-02-13T09:59:38","date_gmt":"2025-02-13T08:59:38","guid":{"rendered":"https:\/\/dokterswacht.nl\/?p=54565"},"modified":"2026-10-29T15:47:00","modified_gmt":"2026-10-29T14:47:00","slug":"patients-happy-with-gp-emergency-stations-in-friesland","status":"publish","type":"post","link":"https:\/\/dokterswacht.nl\/en\/nieuws\/patients-happy-with-gp-emergency-stations-in-friesland\/","title":{"rendered":"Patients happy with GP emergency stations in Friesland"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Patients are satisfied with the GP emergency stations in Heerenveen, Leeuwarden and Sneek. This is evident from a study into their experiences. The posts receive a score between 7.7 and 8.5. Especially the friendliness of the employees, the opportunity to speak Frisian and the good care are appreciated. However, there is still room for improvement, such as clearer information about waiting times and better signs to find your way.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What has been studied?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dokterswacht Friesland wants to keep improving healthcare. That is why Zorgbelang Frysl\u00e2n conducted a study in 2024. 53 patients told by telephone about their experience with the GP emergency stations. They gave their opinion on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The reception upon arrival<\/li>\n\n\n\n<li>The waiting time<\/li>\n\n\n\n<li>The conversation with the doctor<\/li>\n\n\n\n<li>How easy to find the mail<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key findings<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Friendly reception makes a big difference<\/strong><br>Patients feel comfortable and safe when they are received in a friendly manner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Waiting times are usually fine, but explanation could be better<\/strong><br>If the waiting time becomes longer, patients want an update after 15 to 20 minutes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Good care and personal attention<\/strong><br>In Leeuwarden, patients are happy with the expertise of the doctors. In Heerenveen and Sneek, they especially appreciate the personal attention and friendliness of the staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Clear explanations and aftercare are important<\/strong><br>It is nice if patients are well informed about what to expect. An advice card with extra explanation for at home is useful, but a conversation with the doctor is still necessary.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What can be improved at the GP emergency stations?<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Better signs, so that patients can find the mail more easily.<\/li>\n\n\n\n<li>Learn more about the waiting time in the waiting room.<\/li>\n\n\n\n<li>A cozier furnished waiting room.<\/li>\n\n\n\n<li>Leaflets explaining common complaints.<\/li>\n\n\n\n<li>Raise awareness of the chat app for health questions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dokterswacht Friesland will work on these points for improvement in order to continue to improve care.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Do you also have an idea or experience that you would like to share? <a href=\"https:\/\/dokterswacht.nl\/jouw-ervaring\/\">Let us know<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Patients are satisfied with the GP emergency stations in Heerenveen, Leeuwarden and Sneek. This is evident from a study into their experiences. The posts receive a score between 7.7 and 8.5. Especially the friendliness of the employees, the opportunity to speak Frisian and the good care are appreciated. However, there is still room for improvement, [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":54566,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"categories":[47],"class_list":["post-54565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nieuws"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Patients happy with GP emergency stations in Friesland - Dokterswacht Friesland - English<\/title>\n<meta name=\"description\" content=\"Uit onderzoek blijkt dat pati\u00ebnten blij zijn met de Friese huisartsenspoedposten. Ze waarderen de posten tussen de 7,7 en 8,5. 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